Reports and reference guides
4 July 2019
4 Jul 2019
The Future of Infrastructure: Voice of the People
The Future of Infrastructure report (Annual edition) is based on a survey covering more than 10,000 people in 10 major global cities to ask about their everyday experiences with infrastructure services. How satisfied and safe do they feel with their roads and bridges, rail services and utilities? How engaged are they in the decisionmaking processes for new projects that can improve lifestyles and drive new economic growth? We found that while every city has its own distinct story, there are shared views and experiences that people have around the world. This includes frustration with public transportation and a desire for cities to be greener, safer and better connected. They also share an interest in how infrastructure systems are planned, paid for, developed and operated.